Privacy Policy

1. Responsible Entity
The responsible entity for the processing of your personal data (hereinafter: data):

Glove Tec GmbH
Riedmoosstrasse 14
3172 Niederwangen

Additional contact details of the responsible entity can be found in the imprint.

For questions, complaints, or requests for information regarding data protection, please contact us by email at info@dogger.ch or by mail to the above address with the addition “Data Protection.”

2. Types of Data Processing

2.1. Orders
Data you provide during the ordering process (e.g., name, addresses, email addresses, bank details) is used to fulfill contracts or to carry out pre-contractual measures. We may also process the data you provide to inform you about other interesting products from our portfolio.

Order Processing:
We process this data for the purposes of order acceptance, shipping, invoicing, payment processing, customer service, debt collection, and, if necessary, to enforce or defend legal claims arising from the delivery relationship. If invoices remain unpaid despite multiple reminders, we may, if necessary, transfer data to debt collection agencies for the purpose of fiduciary collection.

Shipping of Ordered Goods:
Shipping is handled in cooperation with various transport companies. For this purpose, we pass on the data necessary for delivery to these transport companies.

Credit Check:

In principle, various payment options are available to you. If you choose an insecure payment method (e.g., purchase on account), we have a legitimate interest in protecting ourselves against potential payment defaults. For this purpose, we may obtain a credit report in advance. To do so, we transmit the necessary data and use the information received to make an informed decision about establishing, executing, or terminating the contractual relationship. The credit report may include probability values (score values) calculated based on scientifically recognized mathematical-statistical methods, which may include address data. Upon request, we will provide you with information about the credit service provider used.

Fraud Prevention:
The personal data you provide may be used to review particularly atypical order processes. We have a legitimate interest in preventing payment defaults and protecting customers from the misuse of their personal data. Fraud prevention is carried out either by us or with the support of external service providers.

Advertising:
We process your data for the purpose of sending email advertising if you have provided us with your email address during the ordering process, as well as for print advertising. You can object to the use of your data for direct advertising purposes at any time free of charge, with no costs other than the transmission costs according to the basic tariffs.

Retention Periods:
We may store your data as long as it is necessary for contract fulfillment and within the regular limitation period. For the assertion or defense of legal claims, we may store data, if necessary, until the expiration of the maximum limitation periods.

2.2. Newsletter
You have the option to subscribe to a free email newsletter in the future. When you sign up, the email address provided in the input form is transmitted to us. If you no longer wish to receive the newsletter, you can withdraw your consent at any time via the unsubscribe link in the newsletter.

3. Webshop

3.1. Website
When you visit our website, we process your IP address, date and time of your visit, information about the browser you use, referrer URL, and information about the files you access. This data is used to analyze and ensure the security of our systems and to optimize our website.

3.2. Cookies
Cookies are small files containing an identification number that enables recognition upon revisiting our website. We use cookies to improve and statistically analyze the use of our website. The use of these cookies is based on your consent. You can object to their use at any time or deactivate cookies in your browser. Please note that the functionality of the website may be limited if you deactivate cookies.

3.3. Website Analysis / Online Advertising (Google Analytics)
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Data processing is carried out based on the legal provisions of the Swiss Data Protection Act (DSG) and/or Article 6(1)(a) (consent) and/or (f) (legitimate interest) of the EU GDPR. We use Google Analytics only with activated IP anonymization. Further information can be found in Google’s privacy policy: https://www.google.com/intl/en/policies/privacy/partners/. You can object to data collection by Google Analytics via a browser add-on: http://tools.google.com/dlpage/gaoptout?hl=en.

3.4. Creating a Customer Account
In our webshop, you can create a customer account for future orders. The data provided during registration will be deleted as soon as you delete your customer account or have not logged in for more than two years after your last order.

3.5. Contact Forms and Email Contact
We process data you enter in our contact form or send us via email to process and respond to your inquiry.

4. Disclosure to Third Parties

If necessary, some of your data may be disclosed to the following recipients if required for contract fulfillment, if we are legally obligated to do so, or if it is necessary to protect our legitimate interests:

• Banks and payment service providers for payment processing
• Debt collection agencies
• Manufacturers for the purpose of handling warranty claims
• Transport companies, postal service providers
• Law enforcement authorities, courts, arbitration bodies, auditors, lawyers, or tax consultants
• Insurance companies for handling potential claims

In some cases, we use external service providers to process your data, who are bound by our instructions and regularly monitored. This includes, for example, IT service providers and providers for data carrier destruction.

5. Rights
You have the right to request information about your data, its correction, deletion, or restriction, as well as the transfer of data you provided to us based on consent or a contract, provided the processing is automated. If desired and technically feasible, we will transfer this data to a third party.

If you have concerns, you can file data protection complaints with the competent data protection authority. In Switzerland, the responsible authority is the Federal Data Protection and Information Commissioner (FDPIC).

You can object to the processing of your data for advertising purposes at any time without additional costs. Objections and withdrawals regarding data processing can be sent to info@dogger.ch or by mail to Glove Tec GmbH, Riedmoosstrasse 14, 3172 Niederwangen, with the addition “Data Protection.”

6. Changes to the Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. Customers will be informed of significant changes via email.

Status: 01.01.2025